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How cb777c Handles Your Personal Information

This page sets out exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and what we do with it.

Account data kept secureJazzCash, Easypaisa, Raast payment data protectedNo data sold to third partiesClear opt-out pathsPakistan-region access where local law permits
cb777c How cb777c Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or delete the personal data we hold on your account, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to data-related queries within a reasonable timeframe, and we will confirm receipt of your request so you are not left waiting without acknowledgment.

Live Chat Start a live chat session from your account dashboard. Confirm your account number and we will pull up your data record straight away.
Email Support Send your data access or deletion request by email. Include your registered mobile number so we can match it to your account wallet.
Account Settings Some data preferences — including marketing communications — can be managed directly inside your account settings without contacting support.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption across your account data and payment records. This covers information entered during a JazzCash deposit, an Easypaisa transfer request, or a Raast payment confirmation. Our access controls mean only authorised internal teams can view account-level data, and only when required for verification or dispute resolution.

Encrypted Storage

Account credentials and payment references are stored with encryption. Your JazzCash or Easypaisa wallet number is never held in plain text on our systems.

Cookie Control

We use session cookies to keep your login active and functional cookies to remember your payment preference. You can clear or block cookies via your mobile browser settings.

Data Retention

We keep your account data for as long as your account remains active and for a period after closure as required by applicable rules. Inactive accounts are reviewed periodically.

Third-Party Sharing

We do not sell your data. We share only what is necessary with payment processors like JazzCash and Easypaisa to complete a transaction you initiated.

Common Questions About Your Privacy Rights

If something in this policy is unclear, these answers cover the questions we hear most from account holders in Pakistan. For anything not covered here, reach us via live chat or email.

We collect your name, mobile number, and the payment method you register — JazzCash, Easypaisa or Raast. We also log your device type and session data for account security.

Only the transaction reference is stored, not your full wallet number or PIN. Payment confirmation data is kept solely for deposit and withdrawal matching purposes.

Yes. Send a data access request via email or live chat with your registered mobile number. We will confirm receipt and provide your account data within a reasonable period.

Contact us through live chat or email and request account deletion. We will remove your personal data subject to any retention obligations under applicable rules and law.

We share data only with payment processors needed to complete a transaction you started — such as JazzCash or Raast. We do not sell or share data for marketing purposes.

Cookie preferences can be managed through your mobile or desktop browser settings. Blocking functional cookies may affect your login experience and saved payment preferences.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.